RETURNS & EXCHANGES
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange
All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at david@loftcreativegroup.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, and include your proof of purchase,
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange 3 days from the receipt of your item to process your return or exchange We will notify you by email when your return has been processed.
The following items cannot be
● Products that have been burned or sprayed until finished, or broken by the customer.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
● A $10 $30
● Sale items are FINAL SALE and cannot be returned.
● Item may be returned if product arrived to customer damaged or broken, but may not be returned if the product has been burned or sprayed completely.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: